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Customer Material received

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Dear Gurus,

I have the following customer material scenario and required soloution.

Some time customer send its bottles(empty) for the refilling.

So i have created a sales order of customer of packaging received, and in material master i mark "KP" no check, and movement type i use 654, but when i am on delivery document and press post goods receipt system give me the following message related to stock "Deficit of SL Unrestricted-use 1 EA : 23000002 1000 1001".

Its true that i dont have any customer stock before this, than how could i receive this material to a specific storage location.

Pls advise.


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Answers (3)

Answers (3)

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Closed, MM module will see the possibility to cater this scenario.


Former Member
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MM side

Create material master as EMPTY BOTTLES create vendor master for customer (vendor as customer and vis versa)

When customer give you empty bottles Receive it through MIGO as customer provided stock storage location

Then stock of empty bottle in inventory wil increase.

SD side

Create sales order >> delivery


Active Contributor
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What you were following is SD process which is wrong. Follow MM process where you need to treat the customer as Vendor on whom, a PO should have been raised. Against this PO, do MIGO and inward the material.


G. Lakshmipathi