CRM order and SD Biling

[Former Member]

Hi,

I am working on CRM implementation:

The scenario is " an order document is created in CRM and billing should be done in ECC 6.0" can any one help me what needs to be configured in SD of ECC 6.0.

Upto order creation it is stand alone, at present i am able to create order in CRM but nothing has been configured in SD, now billing should be done in SD. Anyone plz suggest, will reward maximum points.

Thanx

[Former Member · Accepted solution]

Hi,

Once the order is created in CRM, through delta transfer, the order is created in ECC. You will have to initalize the CRM order once to ECC, later by default it will be transfered from CRM to ECC.

Once you have the order in ECC, you can go ahead with the normal sales cycle in ECC.

Regards.

Rajesh Banka

[Former Member · Accepted solution]

Hi Rajesh,

Thanx for the answer.

My question is what settings need to be done in SD to go ahead with normail sales cycle in ECC. Until now i have done settings only in CRM and not touched ECC.

If you have notes plz send me?

[rmazzali · Accepted solution]

the usual flow is to customize at first the ERP and then the CRM system, then you can download the customizing settings from ERP to CRM.

If this is not your case then you have to manually do the customizing in ERP, creating: sales order types, item category and item category determination, pricing procedure and all related conditions accesess and so on.

take care of the number ranges: if the CRM is the master the ERP is slave so they must be defined as external ranges and with the same numbering.

then you can configure the deliveries and billing documents as usual in LE/SD.

regards

Roberto Mazzali

Pls. reward points if helpful

[Former Member]

Hi Robert,

Thanx for the answer.

Is there any notes available, where CRM settings are done first and then SD settings need to be done.

[rmazzali]

I think there's nothing about it.

You only have to manually copy the customizing from CRM environment to R/3, no other links matters.

regards

Roberto