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Credit note request line rejected but it is picked by background job and create credit note

chaabene
Participant
0 Kudos

hello comunity

We had one line of credit note request that generates credit note with 0 value everytime the backgroud job of billing run .

we had cancelled all subsequesnt document and reject that line however it still generating subsequent document with 0 value .

question is how come a rejected line from credit note request generates subsequent credit note ?

thanks in advance

Accepted Solutions (1)

Accepted Solutions (1)

Lakshmipathi
Active Contributor
0 Kudos

Go to OVAG, select that Reason for Rejection and see whether the box under BIC is ticked. I presume, currently, it is blank. This box should be ticked

Answers (1)

Answers (1)

phanikumar_v3
Active Contributor
0 Kudos

Strange issue-by the way what is the settings at rejection reason says at your system.

After assigning the rejection at line item-what the VBUP table says for this line(it should say completed-is it telling something else)-Please let us know.

Just a thought-what your Copy control settings says in VTFA...

chaabene
Participant
0 Kudos

status in VBUP for order-related billing is B . / reject status is C / Overall status is B

don t have access to VTFA .