on 2024 Jan 15 9:00 PM
When I place an order, the Credit Exposure value does not update in some cases. Any idea why this might be happening?
Here's an example of the step-by-step process being carried out:
1. I have the Business Partner (BP), with a credit limit set at 10,000, and the current credit exposure is 813.37. As seen, it is defined with the UKM000 role for Credit Management.
2. An order is created for the customer with an amount, this amount should influence the credit exposure.
3. The Credit Management message is received.
4. I check the BP again, and there are no changes despite having created the order.
And as an additional note, the credit exposure amount also does not update when the credit limit is exceeded. Any thoughts on this?
I appreciate your support, regards.
Request clarification before answering.
Hello @jignesh_mehta3 thanks for your answer 😊. As indicated, if there are no problems with the credit limit, the credit exposure is updated correctly; The issue is that it is not being updated when there is a credit block, but only in some cases (In some cases, even if there is a block due to credit management, the credit exposure is updated).
What I would need is to understand why that happens.
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