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Credit card payment not cleared

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Hi all,

User processed the credit card payment on jun 11/14 but in the sap still it is showing as open item please give me your suggestions what would be the reason,is there any thing we need to check in the sap please advise

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Answers (1)

Answers (1)

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Hi Anil,

Is it related to T&E?

Is your company using AMEX ? How the credit card payments are done to the card vendor and how the credit card statements are coming into the SAP System ?

Can you please explain the step by step process, which you are following ?