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Complaint and Reference Quantity to initialize in QM notification

Former Member
0 Kudos

Hi Gurus,  while creating QM notification for customer complaint, The complaint quantity is populating in RKMNG and BZMNG automatically.

I want them to initialize the field and let user enter exact complaint quantity. As this updates automatically, user often misses this and saves with wrong complaint quantity.

please advise if you get the solution

Regards

CR

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jogeswararao_kavala
Active Contributor
0 Kudos

Hi Cristina,

Try this code in include ZXQQMU01 (user-exit QQMA0007)

IF i_viqmel-qmart = 'Q1'.
   e_viqmel-rkmng = ''.
   e_viqmel-bzmng = ''.
ENDIF.

Your Notification type is assumed to be 'Q1' where you want this.

Regards

KJogeswaraRao

Former Member
0 Kudos

thanks Rao