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collect email as contact person

petermi
Explorer
0 Kudos
265

Hello,

in the output management we defined that the system have to decide if the output channel is eMail or Print. When the Customer have a contact person, than the Billig document will send via eMail, otherwise as print out. Now we have some big customer wich have an collect email like "rechnung@abc.de". Now we have to avoid, that we create an anonymous contact person. How can we solve this issue? Did someone face a similar problem?

Thanks a lot ans best regards

Michael

Accepted Solutions (1)

Accepted Solutions (1)

Rajnish_Shetty
Advisor
Advisor
0 Kudos

Hi Michael

Please refer to the document in link below:

Output Management (1LQ)

Got to section 4.2.5 "Determine Email Recipients" and maintain business rules to determine the email recipient as per your business rules

Cheers

Rajnish Shetty

Stephen_Ward
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hello Michael,

We helped you to accept the answer, since there were no updates after 7 days.

You can unaccept it anytime if you have further questions.

Best Regards,
Stephen

Answers (0)