We have a series of customers with transactions posted to the wrong account. Do you know if there is a way to change the account receivables account ? We are ready to cancel all documents and reenter them but when we do this, it still blocks the modifications.
Any help would be welcome.
As you are aware, the A/R account cannot be changed once there is a transaction to the BP.
One possible workaround in this scenario is -
1. Cancel all documents relating to BP
2. Put the BP on hold for an indefinite period.
3. Duplicate the BP with a different code and change the A/R account.
4. Use this new BP to key-in transactions.
Hope this helps.