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Cannot send out emails

Former Member
0 Kudos

Hi experts,

I tried sending emails from SAP Business One 2007B PL15 and it shown operation completed successfully when I clicked on Send button. Side note: I can export to pdf.

Please check my steps below:

1. In Purchase Order screen

2. Click on E-mail... button

3. Click Yes to attach the PO to the email

4. Put in Subject, Text and blah blah blah

5. Add Recepient, I have added manager account with blahlbahblah as email address

6. I have ticked the E-Mail check box as well as the supplier E-Mail check box

7. Click Send and system message shows Operation completed successfully

But, I(manager) did not received the email after 1 hour and I checked the Outbox in Message/Alert Overview I can see the message is sitting in there.

Is there any configuration missing in between?

Please advice.

Regards,

Lim

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi!

Did you start your mail service in service manager ?

Did you configured your mail service ?

Did the Test Connection of mail services is successful ?

Former Member
0 Kudos

Hi Thanga,

The email service is not showing in the Service Manager.

Please teach me how to configure as well.

Thank you.

Regards,

Lim

Former Member
0 Kudos

Hi Lim,

If you could not find email service in the Service Manager, the SBO-Mailer may not be property installed. Make sure you have installed this server tools on the server.

Thanks,

Gordon

Answers (0)