cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot print checks "while another user is accessing the account"

Former Member
0 Kudos
1,253

I am trying to print couple of checks but I receive this message:

u201CCannot print while another user is accessing the account message [854-235]u201D

I check there is no one using the system just me and still same issue.

Thanks.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi

Please check where your printing has been locked under house bank setting .

Here you go in detail

You are requested to please check Note no 957329 regarding your issue.

The following steps should be performed:

1. Click on Administration -> Setup -> Banking -> House Bank Accounts

2. Scroll to right hand side of screen for column Lock Checks Printing

3. Untick the box

When trying to print a check you should now no longer recieve the error

message.

Thank you

Bishal

Edited by: Bishal Adhikari on Apr 13, 2009 11:05 AM

Former Member
0 Kudos

Thank you! Problem Solve.

Former Member
0 Kudos

Hi

Please close this thread

Thank you

Bishal

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi;

One of my clients is having the same problem but this is actually not resolve at all, when he uncheck the box, it will let him print the check, but when he want to print the second check he got the error again; so he actually has to go and uncheck the box everytime he prints a check.

Please help me

Thanks

Jenny