Cannot delete untransported Business Configuration custom entry, please help

[Attila_Jakosa]

We have SAP HANA Public Cloud in Implementation phase and in Central Business Configuration we tried to add some new company legal forms at the "Manage Legal Forms" screen.

Somehow some forms were duplicated in the list. We tried to delete the not needed ones, but we cannot delete any new entries, despite, we have not transported any of these new entries and of course they were never used.

[Lucian]

Hello @Attila_Jakosa, Deletion of customer specific entries is not supported by all SSCUI's . Please see accelerator Configuration apps  where SSCUI 105357 Maintain Legal Forms is marked with " Deletion not supported". You should open a customer case to the relevant support component for the area AP-MD-BF-SYN to check and review the duplicate entries in the system as table keys should not allow the creation of duplicate values with the same ID's

Regards,

Lucian

[Attila_Jakosa · Accepted solution]

Hi Lucian,

Thanks for taking care to reply 🙂

But they have never been used, nor transported. Just created, saved, but nothing else.

[Lucian · Accepted solution]

Hello @Attila_Jakosa,

I understood your description and that is why i have recommended to you top open a support incident. The configuration app used here doesn't support self service deletion as mentioned in the link provided. That is the reason why the delete option is disabled in your screen.

Your particular case needs to be reviewed in the system based on the specific use case and details available to the support team based on your input and feedback.

Regards,

Lucian