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Cannot delete service instance for a productive cluster

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From SAP BTP cockpit, we had created a service instance for "Apache Kafka" in one of our dev space. When we try to delete the service instance from the cockpit, the status returns to "Deletion Failed". When we click the status we get a popup with message "Service instance kafka1: Service broker error: Service broker kafka failed with: Cannot delete service instance for a productive cluster".

How to resolve this issue?

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Sai_Vivek
Product and Topic Expert
Product and Topic Expert
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Hi Gopinath,

The system does not allow you to delete the service instance without deleting the underlying service key. you need to first delete the delete the service key and then try to delete the service instance that you have created for "Apache Kafka"

Monisha_Sivaram
Advisor
Advisor
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Hi Gopinath,

We helped you to accept the answer, since there were no updates after 7 days.

You can unaccept it anytime if you have further questions.