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Cancelling the Billing doc

Former Member
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Hi Gurs,

Is it possible to cancell the billing document which is already being cleared.

Regards,

Anand.

Accepted Solutions (1)

Accepted Solutions (1)

Lakshmipathi
Active Contributor
0 Kudos

Dear Anand

No it is not possible to cancel a billing document if the status is "Cleared". You have to raise a credit note to this effect.

thanks

G. Lakshmipathi

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi

No its not possible... Create a credit memo rather than cancelling the invoice

Muthupandiyan

Former Member
0 Kudos

Hello,

If the customer has already paid the amount against the invoice, then raise a credit memo request against the original invoices followed by a credit memo.

Prase