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Cancel or Remove a Sales Return

former_member370721
Active Participant
0 Kudos

By mistake, a Sales Return has been posted without being referenced to the correct Sales Order and Delivery (not used Copy To / Copy From).

Unfortunately, Cancel and Remove are 'grey' in Return. How can I 'kill' this posting and post a new one that is correctly referenced to the respective Sales Order and Delivery?

Thanks

Franz

Accepted Solutions (1)

Accepted Solutions (1)

former_member204969
Active Contributor
0 Kudos

You should make a delivery to compensate the inventory and posting effect your return transaction, end close this delivery to remove it from the open list.

former_member370721
Active Participant
0 Kudos

Thank you guys.

Should I post a Delivery or a simple Goods Issue?

Thanks

Franz

former_member204969
Active Contributor
0 Kudos

A delivery automatically chooses the appropriate account number. If you use a Goods Issue, you should choose the GL account number manually to reverse the return. (The COGS account.)

Answers (1)

Answers (1)

Former Member
0 Kudos

In your case, you could add a delivery to compensate the wrong inventory from this return since the return has no link to other documents. Then copy to a new Sales Return from original Delivery to get the right transaction.

Thanks,

Gordon