I have a situation where I am generating a Quality Cert with no issue from Plant A, which produced the product and shipped it as well. This works fine. Now I have anther producing plant (Plant B) that is being directly received to plant A - which is where the cert needs to be printed. I can see the cert on the list but when it is selected it fails to generate a print preview for the cert.
Is there some setting that is being missed in this situation ? The material produced in plant B is also where it was inspected - but we aren't using anything like an STO to move the material to plant A. It is just directly being received to plant A.
Thanks for your input
May be you can try using QC21 or QC22 to get a QC printed form standard process, or go ahead with something custom. I am not aware of any perfect solution here, and you can check a few of my responses shared in these below threads, where QC plant and delivering plant are different -
May be you can expect some more better response this time on this issue. Good Luck.