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Can not receive by check in Payment Wizard

Former Member
0 Kudos

I am trying to run the payment wizard and have incoming payments by check.  Why is the by check grayed out?

Regards,

Wayne

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi,

Payment wizard is for your outgoing payment. For incoming payment, you don't need to print check, do you?

Thanks, Gordon

Former Member
0 Kudos

No.  Why does the payment wizard give you the option for incoming payments?

Regards,

Fred

Former Member
0 Kudos

This is a general form. Incoming and Outgoing share the same form.

Former Member
0 Kudos

Gordon,

Thank you for the reply.  I hope they add incoming in the future to the payment wizard.

Thx,

Fred

K_Pauquet
Advisor
Advisor
0 Kudos

Hi Fred,

with the combination payment wizard/payment engine you can create bankfiles that initiate a direct debit from your customers & bank transfers or printed cheques for your vendors.

You control the outgoing cheque details & the process can therefore be automated in the payment wizrad.

Your customer controls the incoming cheque details. In order to mark an invoice as paid, all the details of the payment have to be entered, such like the cheque number. This is a process that cannot be automated in the payment wizard.

All the best,

Kerstin

Answers (1)

Answers (1)

Former Member
0 Kudos

The issue is in the payment methods.  Why can't I have a incoming payment method by check?

Regards,

Fred