can not connect smtp server

[shree29]

Dear Team,

we are trying to test our mail id from job services when testing give Can not connect to smtp server error msg.Request to you please suggest.

SAP B1 9.3.PL 13
HANA
smtp server telnet is working fine form hana or application server.
40000 port also open

[nidhisingh14]

Hi shree29

Please check the connection using gmail account as mentioned in SAP note 3363384 - How To Configure SAP Business One Mailer with Gmail.

Also check logs in %programdata%\SAP\SAP Business One\Log\SAP Business One ServerTools\Job Service.

If still need help, please create incident with above details , using component SBO-BC to investigate issue further by us.

Thank You.

Kind Regards
Nidhi Singh
SAP Business One Support