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Business Partners

Former Member
0 Kudos

Hi Experts,

i have marked a customer as inactive. but the customer still appears in the list of Customers. the customer has some balance on his account.

why is it so. any help?

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi,

What is your B1 version and PL?

Thanks,

Gordon

Former Member
0 Kudos

8.82 PL3

former_member217514
Active Contributor
0 Kudos

As per Jimmy's recommendation.

former_member186095
Active Contributor
0 Kudos

Hi,

I suggest you to upgrade to SAP B1 8.82 PL05. The SBO 8.82 PL03 is not supported anymore but the solution I proposed is also available in the PL03.

Rgfd,

JimM

former_member186095
Active Contributor
0 Kudos

Hi,

Do you mean appear in the list of customers of Business Partner window or marketing document ?

If it is in the marketing document, you can check if in the module administration --. system init --> general settings --> BP --> Display Inactive Business Partners in Marketing Documents is ticked or not. if ticked, then all inactive BPs will still appear in the list of customers.

So, you must uncheck it so that all inactive BPs will not appear in the list of customers anymore.

Rgds,

JimM