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Business One Mobile App - Will not work, all out of ideas.

Former Member
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1. I have setup my user code as follows:

- mobile user check box

- mobile phone number

- mobile device ID

- User is super user, maximum licenses and authorization in SAP B1.

2. I have Installed the app on an iphone 6S.

- added server name e.g. SERVER1-LOCATION:8080

- selected SSL no (have tried yes as well)

- added company database name

- added user code (same as above)

- added phone number (same as above)

- copied and pasted emailed device id to user code above

3. Logged onto "Integration Administration" - integration framework link (B1i login)

- followed instructions in

4. Attempt to logon to the app (while connected to company WIFI), after 30 seconds I get the following message:

"CONNECTION FAILED - The request timed out. (-1001)"

5. I also followed this guide , but I get lost at LAN Server area at the bottom.

What am I missing here?


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Answers (1)

Active Contributor
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Hi Nadeem,

some of the documentation you referenced is from 2011, not a good source.

The most typical reasons for described issue are listed in SAP Note 1602674 - SAP Business One mobile app for iOS - Troubleshooting and compatibility informati..., see 5.)

I'm sure this should help further.

Best, Peter