BTP Workflow and S/4HANA Cloud My Inbox

[Expert]

If we use the My Inbox on BTP Launchpad with the BTP workflow services (part of Build Process Automation), is there a way to centralize all the tasks in the S/4HANA Cloud My Inbox? Or is there any workaround? We would like to avoid that the users have to go into 2 different launchpads and/or My Inbox apps.

[Expert · Accepted solution]

Thanks for the question.

understand that you are looking for a centralised inbox for all your applications - assigned user tasks for approval across applications.

I would suggest to have a look at the SAP One Inbox - now called as SAP Task center, which is a separate new CP service and it would federate tasks from various task providers like SAP CP Workflow, S/4HANA Cloud, SAP Fieldglass, SAP Ariba, SAP SuccessFactors and others applications.

You may please look at the SAP Discovery center : https://discovery-center.cloud.sap/missiondetail/3774/3813/?tab=overview

Blog on SAP Task center for SAP S/4HANA Cloud /SAP BTP : https://blogs.sap.com/2022/02/24/setup-sap-task-center-with-sap-s-4hana-cloud/

Get started with SAP Task Center : https://blogs.sap.com/2021/12/16/getting-started-with-sap-task-center-on-sap-btp/

SAP Help : https://help.sap.com/docs/TASK_CENTER?locale=en-US

Feature scope for SAP Task Center : https://help.sap.com/doc/1599f0308de2496582b9da1680f3519e/Cloud/en-US/Feature_Scope_Description_for_...

Hope this helps and give a perspective towards centralised Inbox- SAP Task center.