cancel
Showing results for 
Search instead for 
Did you mean: 

Billing multiple customers

Thorben_Hald
Explorer
0 Kudos

Hi

We have a request from a customer to be able to support the following process:

1: A project is created where the funding of the project comes from 2-3 customers per project

2: The project is executed and a billing plan is maintained

3: The customers are invoiced based on a percentage of the total project cost.

When running scope item J11 - Customer Project Management - Project-Based Services it seems that one project is linked to one customer.

Is there any scope item or process in professional services (or in S/4HANA Cloud MTE in general) that covers the scenario of invoicing multiple customers with reference to one project?

In classic scenarios this was handle with a project where sales orders where created per individual customer and linked to the project.

We can still use that old process in S/4HANA Cloud, however we are looking for a more modern professional services process.

/Thorben Hald

Accepted Solutions (1)

Accepted Solutions (1)

former_member131844
Active Participant
0 Kudos

Hi thorben.hald,

Your requirements don't support standard S4HC for professional services. It was designed for 1 customer for 1 project. Hence, a Standard SO is created(for Customer) automatically upon the billing plan is maintained. What more you can do is, create custom fields and maintained them at the project header level for information purposes. However, those fields don't available in SO.

Moreover, if your requirement is to be considered in the future roadmap of S4HC Professional Services, I would request, please submit your request in influence Portal -- > https://influence.sap.com/sap/ino/#/campaigns-open/

to know more about the Influence portal, Please get in touch with your CSM/PE. He/She can guide you accordingly.

Thank You,

Vijay

Feras_Al-Basha
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi thorben.hald ,

Thank you for the follow-up. I am able to follow your train of thought until the settlements of the internal project to a finance object is made. Thereafter, could you please elaborate more precisely on the 'normal' SD processes you intend to use? Have you tested the idea out and ran into particular issues?

Thank you,

Feras

Thorben_Hald
Explorer
0 Kudos

Hi Vikris

Thanks for your clarification - would a scenario be to use internal project management scope item. Run the project at settle to finance, and from there use normal SD processing to handle invoicing with account assignment that cleares the settled amounts?

Thorben_Hald
Explorer
0 Kudos

Hi

Sorry for the late reply. My trail of though is that settlement rules are maintained, where costs from the internal project is settle to a G/L account for example. From there is would be pretty straight forward to create a service material, create a new account assignment key, link the account assignment key in the account assignment step to the same G/L account.

This is what you could call a process similar to when you do provisions.

Do you follow?

Regards

Thorben Hald

richardnagel
Advisor
Advisor
0 Kudos

Thorben - checkout the good Q&A/post on this topic : https://answers.sap.com/questions/13243385/view.html

Answers (1)

Answers (1)

richardnagel
Advisor
Advisor
0 Kudos

What can be done I believe in standard S4HC PSA is to have 1 project with multiple Workpackages, where each Workpackage has its own Bill-To and Payer. This can be setup in the SalesOrder which is created out of the project - then go into Edit mode and change the SO items (each item represents 1 workpackage)