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Benefits Participation show blank page

Former Member
0 Kudos

Hi all,

I configured Employee Self- Service on SAP ECC 6.0 , EP 7.0

When I click Benefits and Payment --> Participation Overview, the portal cannot show anything and just <b>show blank page.</b>

May I define any infotype or do anything?

Please help me !

Thanks in advance

Minh Diep

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Yes, Inorder to see the participation overview you need to maintain benefits related infotypes such as 171 (required) , 167-170 , 377. For eg. Inorder to display only health plans - maintain 167.

Former Member
0 Kudos

Dear Javed,

I maintained infotypes: 167,168,171, 337 but problem doesnot fix.

The same problem is in Adjustment Reason Enrollments.

- I see items: New child or Children, Get maried.

- I click this item, the portal show blank page

Please help me,

Minh Diep

Answers (1)

Answers (1)

Former Member
0 Kudos

can you please confirm the following.

1. Is this problem with only participation service?

2. if 1 is yes then are you getting any dump in R/3 (check transaction st22)

Former Member
0 Kudos

Dear Barin

1. These problem occur <b>Adjustment Reason Enrollments</b> and <b>Benefits Participation </b>

2. Tcode st22 isnot getting any dump.

May I assign any role (beside ZSAP_EMPLOYEE_ERP, ERP Common, Employee Self-Service, Project Lead and Manager Self-Service) ?

Please help me!

Minh Diep

Former Member
0 Kudos

Hi all,

I create new country (Viet Nam) and all benefits's configuration in new country.

In IMG for ESS, ESS parameter is nothing.

Every body help me solve "bank page" problem , please!

Minh Diep

Former Member
0 Kudos

solve problem

Former Member
0 Kudos

Hi,

Can you please suggest how was the issue got resolved. Our client is upgrading 4.6C ESS ( ITS ) to ECC 6, EP 7. Your thoughts may be useful to us at the time of upgrade and reset the Benifits overview in EP 7.

Former Member
0 Kudos

You should maintain benefits related infotypes such as 171 (required) , 167-170 , 377

May be iview is collapse. Please check collapse/expand iview or run ivew standalone.

Regards,

Minh Diep

Former Member
0 Kudos

If the Iview is collapsed initially... I had this same issue... it's from one of the SP levels (can't remember which one).

The iview is delivered with an atypical parameter. I think it was:

Initial State - Open of Closed

  • SAP had it set as CLOSED.

  • Reset it as OPEN.