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B1 login issue after reboot

Former Member
0 Kudos

Customer has a new laptop running Windows 7. Install was done by running as Administrator After a reboot the customer logs into B1 8.8 PL 10 client and it freezes. SQL 2005 x32 is on another server and other computers are not having this issue when rebooting and logging into B1 client.

The last time this happened, had to uninstall and reinstall DI API so user could login. As long as the laptop is not rebooted the user can log on and off the B1 client. But when they rebooted the issue will happen again.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi,

There is a recent discussion regarding the similar issue. Find it out first to see if that discussion related to you.

Thanks,

Gordon

Former Member
0 Kudos

Found it thanks. That was from my team at the office.

Answers (1)

Answers (1)

former_member186095
Active Contributor
0 Kudos

Hi,

If the laptop is server standalone, make sure if the OS system meet the B1 requirement. Check it in the SAP B1 supported platform:

http://service.sap.com/smb/sbo/platforms

if the laptop is a client that connecting to a SBO server, and the SAP B1 supports the platform in the laptop, make sure that the connection to server is running well. Check if the the SQL native client installed in the laptop, SQL server browser started, no antivirus blocked the B1, etc.

JimM