on 2023 Feb 01 2:54 PM
Hi All,
We have signed up to SAP B1 Hana which is hosted on AWS. The SAP partner have given access via the browse which is very limited and is annoying to use. Once i am logged onto RDWeb i am presented with the below resources and do not have a normal RDP windows sessions.
My question is why cant they just provide a desktop experience similar to how user log onto the company RDP session.
Are other users on the cloud hosted by AWS have the same restriction or can we apply directly to the partner to have RDP environment windows session?
HI Sierra, thanks for your reply. We have most users on Windows 11 as their machine is compatible to upgrade whilst it is still free to upgrade to Windows 11.
Can you provide a screenshot of how your desktop look like. Is it similar to how a windows desktop environment looks like where you have the windows button on the bottom left corner and access all programs etc?
This remote app i cannot get use to and look to see what options we have as our SAP partner dont want to allow us normal access even though the consultant is able to have normal RDP session.
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Yes, with the remote access app set up, it would look just the same as your normal desktop, and you would have an icon app for SAP B1. The Windows 11 compatibility issue seems to occur with the AWS multi-tenant environment. If you are in a single tenant environment you shouldn't have an issue. I have not had any problems on my Windows 11 computer that it is set up on, but I am in a single tenant environment, so definitely double check that with your provider first. Also, if you haven't already, you may want to ask the partner about the compatibility of having Windows 11 as well.
It seems it does not want me to put in my screen shots, but Here is one to show how to access it straight from the start menu. Basically the Remote Access set up looks like any other application you would use. You can access through the Start Menu or pin to the taskbar.
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