on 2023 Dec 21 11:01 AM
Dear Experts
We are faced with a problem whose source we cannot identify. Here are the symptoms:
When creating an order (VA01) and validating the order item, the system executes the availability check and returns us a confirmed quantity equal to zero despite the fact that we have an available quantity.
Immediately after saving, we come back to modify the order and we execute the availability check, the system returns us a confirmed quantity different from zero.
Do you have an idea where this anomaly could come from between the control of the available in VA01 and VA02.
Thank you in advance for your help
Thank you for your answers.
The customer is not within the credit limit,
In CO09 the ATP quantity is sufficient to cover the quantity of the order item.
The problem that we cannot explain is why in VA01 the availability check returns a confirmed quantity equal to zero and in VA02 it returns a confirmed quantity not equal to zero.
In any case thank you for your help
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