Attachment Issue when adding a marketing document

[former_member400045]

Dear Experts,

We are using SAP Business One 9.2 PL8 (UK localiz) and we are trying to implement the functionality of 9.2 'Attach Exported PDF to Marketing Document'.

We have followed the above steps:

1) we have defined the default attachments folder. From the path Administration > System Initialization > General Settings > Path tab and have choosen the paths

2) We have activated the checkboxes “When Adding Marketing Document, Use Attachments Folder as Default Path to Export PDF” and “Attach Exported PDF to Marketing Document” from the path “Administration” – “System Initialization” – “Print Preferences”, under the “General” tab

But it's not working at all. Is there something else that has to be configured? Any tip?

Thanks,

Gerasimos

[Abdul · Accepted solution]

Check relevant windows user have rights to the target folder where file will be exported...

or try to Run SAP B1 Client as administrator if it will

[kothandaraman_nagarajan]

Hi,

Did you receive any error message?

Regards,

Nagarajan

[former_member400045]

Hello,

It also needed to select the option to export the document in pdf at the Printing Preferences /Per Document tab

Thanks for your feedback!