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applcation ess~in~claims picking the R/3 url in place of Portal in UWL work items

Former Member
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hi Team,

I am getting the below error message when click on the UWL work item in manager inbox

URL http://<R/3 host>:8000/webdynpro/dispatcher/ call was terminated because the corresponding service is not available.

Actually this is the java application and picking the R/3 host details? please let me know where to correct these settings.

All other item in manger are working fine...only problem with the item type "claims and advance approval" type.

I can see this is working fine in the development but not in my quality server. In both server XML definitation is same...

   <ItemType name="uwl.task.webflow.TS18900010.SAP_ECC_HumanResources" connector="WebFlowConnector" defaultView="DefaultView" defaultAction="launchWebDynPro" executionMode="default">

      <ItemTypeCriteria systemId="SAP_ECC_HumanResources" externalType="TS18900010" connector="WebFlowConnector"/>


        <Action name="launchWebDynPro" groupAction="" handler="SAPWebDynproLauncher" returnToDetailViewAllowed="yes" launchInNewWindow="yes" launchNewWindowFeatures="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no">


            <Property name="WebDynproApplication" value="ClaimAdvanceApproval_IN"/>

            <Property name="WebDynproDeployableObject" value=""/>

            <Property name="newWindowFeatures" value="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no"/>

            <Property name="openInNewWindow" value="yes"/>

            <Property name="display_order_priority" value="5"/>


          <Descriptions default=""/>




Different is coming during runtime.....Dev URL during runtime  http://host:port/irj/servlet/prt/portal/prteventname/Navigate/prtroot/pcd!3aportal_content!2fcom.hme...;

Quality URL during runtime



Difference is the system that is changing runtime. So in Dev its picking the SAP_ESS_CLAIMS system runtime and working fine. but in quality that is not happining and pointing to R/3 only.

please suggest me the needful.


Narpal Singh

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Answers (1)

Answers (1)

Product and Topic Expert
Product and Topic Expert
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you need to check your system alias, in system adminitraiton this is a key for system mapping

Former Member
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Also check configuration for TS18900010 in transaction SWFVISU of the backend system. The application ess~in~claims is a WDJ application so the first part of the URL should point to your portal. The used backend system is defined in transaction SWFVISU, unless the UWL configuration (XML) was manually edited.