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Product and Topic Expert
Product and Topic Expert

Dear community,

In the fiercely competitive business environment of today, process efficiency is more than a necessity – it's a cornerstone for survival. For enterprises running on SAP solutions, business process improvement is a critical activity that leverages the capabilities of SAP tools to optimize operations, drive innovation and much more.

Why Business Process Improvement is Important for SAP Customers

Implementing SAP software is just the beginning. For businesses to truly thrive and outclass their competition, they need to continuously improve and optimize their SAP-reliant processes. Business Process Improvement reduces operational costs, enhances service quality, accelerates response time and ultimately leads to better customer satisfaction. But above all, Business Process Improvement unearths hidden opportunities for innovation, setting the stage for strategic advancements that can pivot your business to a better future.

How to start the journey? Try pre-Analysis with SAP Innovation and Optimization Pathfinder and Process Discovery

The journey should begin with understanding your current business process landscape. SAP Innovation and Optimization Pathfinder and Process Discovery tools are remarkable solutions that enable organizations to kick-start their Business Process Improvement the right way.
The SAP Innovation and Optimization Pathfinder facilitates a comprehensive review of your existing IT landscape and provides impactful recommendations to optimize technology and drive innovation. Coupled with SAP Process Discovery, enterprises have a powerful toolset to analyze and visualize processes, establish benchmarks, and identify areas for enhancement.
Pre-analysis doesn't just illuminate the path for improved process efficiency, but becomes your guide in managing change and driving business transformation.

The mentioned tools are discussion openers to understand where to start, what is the most important area for improvement.

Leveraging CQC Business Process Improvement to Kick Start Your Improvement Projects

And this is where SAP CQC Business Process Improvement makes its mark. Tailored to help improve business processes within SAP ECC or SAP S/4HANA systems, by configuring the Business Process Improvement Suite of tools and explaining their usage for your core business processes. It is focused on one selected value driver from the previous pre-analysis and configuration of Business Process Improvement suite tools in your SAP Solution Manager7.2. It gives you introduction of Business Process Improvement methodology and a practical demonstration of Business Process Improvement tools usage.

Do you need a help with service request?

Please check "How To Request" Chapter in the service info-sheet.


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For more information about the topic please visit SAP Enterprise Support - Business Process Improvement Value Map. ⚠️ For the first time visits please complete steps described here.

In case of any questions or needs for help, please don't hesitate to contact me via the "Add Comment" button bellow.

Best regards

Petr Venhuda, Global Topic Owner

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