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Product and Topic Expert
Product and Topic Expert

Dear customers,

Find here an overview of the SAP Enterprise Support Academy monthly newsletter on latest news, training course, upcoming sessions, and further educational offerings.

The SAP Enterprise Support Academy provides expert guidance and high impact knowledge transfer services that enable you to innovate and be successful with SAP solutions.

Subscribe to regularly receive latest news and stay informed about the wide range of educational offerings provided by the SAP Enterprise Support Academy that help you to build the digital skills tailored to your needs.

Preview available live sessions on SAP Support Portal, tailored per region:
APJ | EMEA | Latin America | North America*

Please note: 
A one-time registration for SAP Learning Hub, edition for SAP Enterprise Support [accessible here] is necessary to register for these events.


Embedded Launch Activities​ for SAP Customer Data Cloud

Embedded launch activities (EmLA) help, enable, and prepare your project team for your cloud deployment. It provides focused guidance regarding how to best start enablement and learning, and allows you to get early insight into the system.

Find all EmLA content embedded in the Customer Data Solutions Onboarding learning journeys (value maps access required)


Reduce In-Memory Footprint of SAP HANA

Register for the two-day virtual live session in March to learn how you can reduce in-memory footprint of SAP HANA. Gain deep knowledge on how to manage less-frequently accessed data without fully loading it into memory through SAP HANA Native Storage Extension, the built-in data store in SAP HANA.

Register: SAP HANA Native Storage Extension


Plan Your Conversion to SAP S/4HANA – New Training

Is your organization planning to take the next large digital move from SAP ERP to SAP S/4HANA or SAP S/4HANA Cloud, private edition? Are you wondering where to start and curious about what’s involved in this journey? We help you out!

Join our multiday training session: Plan Your Conversion to SAP S/4HANA


User Experience in Sales Apps for SAP S/4HANA Cloud, Public Edition  

Gain insights into the new SAP S/4HANA Cloud, public edition user experience and learn how to increase product efficiency and flexibility with the help of UI adaptation for the new SAP Fiori apps.

Register for the Meet-the Expert session on March 9


Order-to-Cash Processes in SAP S/4HANA Cloud, Public Edition

This session will help you understand the overall SAP S/4HANA Cloud, public edition order-to-cash processes. During the virtual live session, our experts cover the main stages: sales order processing, shipping, and billing.

Further details: Order-to-cash processes in SAP S/4HANA Cloud, public edition


Real-Time Support Channels Take Big Steps Forward in Customer Care

An outdated support model is no longer an option. Support executive Mohammed Ajouz describes why it’s key to give immediate, Real-Time Support, why it’s important to predict potential issues before they could occur, and why an enterprise support organization needs to be more proactive.

Read more


New Learning Journey: SAP Secure Operations Map – SAP SuccessFactors

We’re excited to announce the release of a new application-specific learning journey designed empower you to achieve security knowledge around SAP SuccessFactors in a sequential, interactive format.

Start now: SAP Secure Operations Map – SAP SuccessFactors

Curious to Know More About SAP for Me – Your Digital Companion?

SAP for Me is the new single-entry point to SAP´s support. The portal makes managing support-related tasks simpler by using a set of digital self-service features to easily request support and resolve issues, with an end-to-end view of the personalized product portfolio. SAP for Me is made for you.

Check out this YouTube video: SAP for Me Video


Get Quick Overviews About Your Business Processes

Have you started with SAP Signavio Process Insights and want to learn how to use the product to get quick insights about your business processes? Join our upcoming workshops to gain transparency on process performance, identify and trigger first improvement initiatives, and conduct root cause analysis to understand bottlenecks and inefficiencies in your organization.

Click here for the full schedule and registration links: Effectively use SAP Signavio Process Insights


Replays of our SAP S/4HANA Cloud, Public Edition 2302 Early Release Series

Watch the replay to gain a special insider’s preview into the upcoming SAP S/4HANA Cloud, public edition 2302 release. This series of sessions

provide an overview of the highlights of the exciting innovations it brings.

Access the replays here

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