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Product and Topic Expert
Product and Topic Expert

Dear customers,

Find here an overview of the SAP Enterprise Support Academy monthly newsletter on latest news, training course, upcoming sessions, and further educational offerings.

The SAP Enterprise Support Academy provides expert guidance and high impact knowledge transfer services that enable you to innovate and be successful with your SAP solutions.

Subscribe to regularly receive latest news and stay informed about the wide range of educational offerings provided by the SAP Enterprise Support Academy that help you to build the digital skills tailored to your needs.

Preview available live sessions on SAP Support Portal, tailored per region:
APJ | EMEA | Latin America | North America*

Please note: A one-time registration for SAP Learning Hub, edition for SAP Enterprise Support [accessible here] is necessary to register for these events.


Gain a Badge on SAP HANA Cloud

Start with our new learning program to get an introduction into SAP HANA Cloud with SAP Analytics Cloud use case and take the chance to earn your digital badge as proof of your achievement.

Read through the blog: SAP HANA Cloud With SAP Analytics Use Case


Conversion of accounting to SAP S/4HANA: new dates available!

Deep dive into conversion of accounting to SAP S/4HANA with our multi-day remote session. Benefit from expert-guidance and directly perform the tasks in your SAP system. Simply join our multi-day sessions scheduled for August.

Register here: Conversion of accounting to SAP S/4HANA


CX E-learnings Now Available on The SAP Enterprise Support Academy

As of June 30, 2023, CX Works is no longer available. A first selection of the articles have been migrated into E-leanings and are now accessible within our edition on the SAP Learning Hub platform.

Further details in our latest blog post


The Top 5 Business Transformation Challenges And How to Overcome Them

Join the latest Changemaker podcast episode with Stefanie Kuebler, VP, and Head of Business and Data Transformation Solutions, where she talks about the top five business transformation challenges and how to overcome them.

Click here for the podcast


Make Support More Real With a Seamless Support Experience

SAP executive Becky Doyle talks about the meaning behind the “real” always-on support experience, by highlighting the integration of artificial intelligence-driven self-services and the personal approach of a two-way channel of communication with the target to reduce the amount of support tickets.

Read more about it in the latest SAP News Center article and get insights about the Real-Time Support approach


Interactive Basic Training For SAP Emarsys

Are you looking to take your email marketing campaigns to the next level? Do you want to learn how to create personalized, automated reactivation campaigns that engage your audience and boost your conversion rates? Look no further! We’re excited to announce our upcoming training seminar, where you will gain the skills and knowledge needed to excel in e-mail marketing automation.

Interactive Basic (Online) Training Seminar for SAP Emarsys (value maps access required)


Expert-guided Implementation on SAP Analytics Cloud Fundamentals

Register for our multi-day workshop and gain an overview of Model and Story development in SAP Analytics Cloud. We will take you through all major features and functionalities including content deployment from the Business Content Network. Get introduced to key topics of connectivity, security configuration, monitoring, and augmented analytics.

Mark your calendar for August 21-25 and register here: SAP Analytics Cloud fundamentals workshop


Learn How to Improve Your Finance With SAP S/4HANA Cloud, Public Edition

With SAP S/4HANA Cloud, public edition you can create a common view of all financial and operational data, provide flexible, easily consumable reporting, automate processes, and instantly evaluate the financial implications of business options with real-time analytics, prediction, and simulation, all with a beautiful user experience. You don’t know where to start? How about starting with an E-learning?

Access here: New E-learning on Finance in SAP S/4HANA Cloud, Public Edition


SAP S/4HANA Custom Code Adaptation

If you plan to do a system conversion to SAP S/4HANA, Custom Code Migration will be a topic for you. To make things easier, we‘ve scheduled a Live Must-know session on August 10 to get you enabled on all the necessary steps to plan, prepare and adapt your custom code for SAP S/4HANA.

Register here: SAP S/4HANA custom code adaptation


SAP for Me Now Replaced The One Support Launchpad

Benefit from the new support experience provided by the ‘Get Support’ (cases, expert chat, …) application as well as the intelligent search and relevancy platform, powered and automatically tuned by Artificial Intelligence (AI) and machine learning. All available in SAP for Me.

Find out more information in this blog post or join our upcoming Support webcasts