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The SAP Customer Engagement Initiative (CEI) connects SAP development teams with our customers and partners early and regularly. This means you can work hand-in-hand with SAP development teams on projects and prototypes, helping us to consider your specific requirement based on your feedback. The initiative fosters and enables close interaction between SAP and our customers and partners by providing a structured approach and a legal framework.

The SAP Customer Engagement Initiative gives you early insights and shares product concepts so that you can help shape the future releases of tomorrow’s innovations. It’s a win-win situation.

The Real Estate Lifecycle is characterized by intensive collaboration of its stakeholders. Today, the information within this collaboration is scattered across the network and is the cause for many inefficiencies. One of the reasons is that business partners and internal organizations often have to work with numerous data models of the facility or building. Data management becomes complex and time consuming and hinders companies to evolve smart processes.

We would like to share the highlights of the project here with you:

Project Goal

The Digital Twin approach for Real Estate is adopting this well-known approach from manufacturing into the real estate community. The digital representation of the building with its relevant information sets the foundation for smart and connected processes and seamless collaboration. The project is looking for customers and partners to be involved in this journey to jointly define the main aspects of a unified data model as well as the main business processes.

Major activities

  • Workshops

  • Testing

  • Feedback Calls

  • Onsite Visits

Key achievements

  • Collection of business scenarios in area Real Estate and Facility Management core processes

  • Collecting feedback and testing activities on SAP Cloud for Real Estate, location management option

  • Validation of scope of Building Information Modeling (BIM) requirements and master data handling requirements

  • Enhancements in the authorization and master data concept of SAP Cloud for Real Estate.


Shipment vehicle of the results

The results of this Customer Engagement Initiative were used to enhance and define SAP Cloud for Real Estate, location management option.