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Product and Topic Expert
Product and Topic Expert


On September 19th, we kicked off the SAP S/4HANA Product Expert Training, covering the latest insights and product expertise of SAP S/4HANA Cloud, public cloud, SAP S/4HANA and SAP S/4HANA Cloud, private edition.

This year´s training propellered us to the next summit and was again a huge success for our organization. With 1582 SAP Colleagues and 2450 Partners, we have reached a total registration of 4032, which is a new record. For the first time, we have achieved a partner registration of 60%.

The agenda and sessions were planned along SAP´s end-to-end processes, including also strategic insights, cloud customer care updates, cross topics and industries. We have shift from focusing on new LoB features and innovations alone, to looking at these new innovations in the context of E2E business processes.

During 9 days of training, we hosted 87 live sessions, in which over 230 speakers were presenting the latest and greatest innovations of their area.

The introduction of end-to-end specific session promotions had a positive effect on live participation. Counting all participants of the 87 sessions, we have reached the highest number of live participation ever with +18000 participants jointly spending time on our innovation sessions.

We were evolving our enablement offering to support our growth ambition moving towards monthly shipments and include key innovations and partner’s needs. The NPS confirms the success of the new concept. With a total Net Promoter Score of 79.5%, we are proud that the session´s speaker and content seems to resonate very well with the audience.

Also pretty remarkable for session with very diverse and large audiences, some speakers received a perfect NPS 100.

  • 100 - Supply Chain - What´s new in Core Logistics & Inventory Management

  • 100- Supply Chain - Extended Warehouse Management (Delta)

  • 100 - Supply Chain - Transportation Management (Delta)

  • 100 - Idea to Market with SAP

SAP S/4HANA Cloud is attracting more and more Net New Customers & Small and Midsize Customers who are tendentially looking to cover the entirety of their processes.  As the solution is more mature and established for those customers, we were able to create more value by using the training to drill down on how S4HC features enable them, to optimize throughout the full scope of their business processes.

With that, thank you for attending the Product Expert Training 2023! Your attendance at the training is highly appreciated and helps to deliver the best project outcome for our customers. With your active engagement, questions and comments, we bring the best out of every session.


Stay tuned!

Check out our partner landing page to find all session recordings from September 2023, and for more information about the upcoming SAP S/4HANA Product Expert Training 2024.