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Product and Topic Expert
Product and Topic Expert
In my first blog about Pathfinder back in June I introduced this new offering to you, outlining that Pathfinder is the ideal starting point to identify innovations and optimization potential for SAP ERP. A lot has happened in the last few months and today I would like to give you an update.

Customer response

First of all, the customer response was overwhelming:
In just 4 months we already delivered over 200 Pathfinder reports to customers!
And the customer feedback is always very positive, for example from Andreas Oczko, Board Member of German-Speaking User Group (DSAG): “Pathfinder helps SAP customers easily identify suitable innovations and improvement potentials for their lines of business and IT. The selected insights and recommendations are reliable for business discussions.”

Pathfinder recap

If you haven’t read the first blog here’s a short recap on Pathfinder:
Pathfinder helps to open a discussion where customers focus on upcoming innovation activities from a line of business and IT perspective. Pathfinder identifies SAP innovations that are relevant for a specific customer’s ERP system, offering tailor-made recommendations for innovations and optimizations. For example, out of hundreds of SAP Fiori apps, Pathfinder can recommend the 20 apps which are most relevant for the sourcing & procurement line of business.
This report is FREE for all SAP customers under SAP maintenance. It is delivered by SAP Digital Business Services within five working days. Pathfinder provides specific, quantified insights and prioritized decision making through industry benchmarks.

Last month we launched a new version of Pathfinder - major improvements include:

  1. We implemented many usability improvements based on customer feedback and SAPPHIRE usability tests, now readability is much better and report navigation easier.

  2. Many additional business and IT scenarios added (e.g. new content about custom code).

  3. Pathfinder is now available also for partners (VAR-delivered Support).

  4. Improved process to activate enhanced SAP EarlyWatch Alert. Going forward customers have the option to choose “express option” which allows a more easy and faster creation of enhanced SAP EarlyWatch Alert report (please make sure to check additional prerequisites). We updated the How-To guide and created a small video to explain to you those optional improvements.


Call to Action

Do you have further questions? Just reach out to us directly: Pathfinder@sap.com