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Authorizations issues in HCM are often regarded as a tricky subject by SAP consultants and engineers. From my job in SAP Support, I get incidents that seldom turn out to be SAP bugs.

Checking out the reason why a user can or cannot access a specific infotype for a given "pernr" may take a while.

Here´s the good news: The new program RH_AUTH_CUST_CHECK will do the analysis for you in no time !

Step 1.

Step 2.

Step 3.

The following KBA explains how the program works:


The application is delivered through note 2104789 (Still in Pilot release) tha can be applied through SNOTE + a few manual steps, but we hope to release it soon.

We are interested in feedback and suggestions so if you are interested in getting the application beforehand, just write a comment (no incident creation necessary) and we'll contact you.

Update 04.05.2015

The note 2104789 has been released !!.

Update 07/2016

New Update in the tool !!! Please check the SCN link:

Check if the user is updated with a customer authorization object in HCM.