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Looking for companies that can inspire on how to really make use of digital technology?
Mohawk Industries is a clear thought leader across many aspects of their business in part because of their use of digital technology to support and drive business outcomes. They are tackling the toughest issues across their business including how to improve the overall customer experience, how to predict and improve quality and how to have even better employee engagement. They are worth watching if you are looking for ideas and inspirations for what to do in your own company. And their financials are proving it. Revenues, cash from operations and net income are growing nicely over the last year according to multiple financial sites. Mohawk stock has increased by 1/3 in the last 6 months. symbol is MHK).
Track them on Twitter @Mohawk_Home .
Below are stories that summarize some of the projects they are working on.
Check out the links below for a summary of their work using SuccessFactors to standardize HR processes globally - generating $1.2m in savings per year and achieving a full lifecycle overview of 34,100 employees at all sites across 140 countries
Read the Customer Story
Hear the Video
Check out other projects related to enhancing customer relationships that Mohawk is working on using digital technology to push innovation and growth.
Mohawk: Leveraging Social Media to Enhance Customer Relationships
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