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Product and Topic Expert
Product and Topic Expert
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This blog post provides you with the latest updates SAP S/4HANA Cloud 2002 release has in store for you in the area Hybrid Cloud Deployment.

 Accelerated Customer Returns has Enhanced Features for Hybrid Cloud Two-Tier Process(Scope Item BKP)

Below are the Capabilities of Enhanced Features for Accelerated Customer Returns in CE2002

  • Creation of Return Order with following options:
    1. Copying all items from ref document or some items from ref document
    2. Create a customer return by copying items from more than one reference document
    3. Create a customer return by copying items from a sales order and a billing document, and creating other items without reference to a preceding document

  •  Create replacement order with alternative replacement material

  •  Create replacement order with different supplying plant




Value Preposition for Enhanced features in Accelerated Customer Returns

  • Provides seamless tracking of the document from End to End process prospective

  • Provides the flexibility of alternating replacement product if the original product is not available in refund process

  • Flexibility to create replacement order with different supplying plant if the stock is not available


For more details please refer the L2 Deck "S4CLD2002_L2_Hybrid Cloud_E2E business processes.pptx" from best practice explorer as per below link.

Hybrid Cloud Assets

For more information on SAP S/4HANA Cloud, check out the following links: