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***********Updated as per 2308 release ******************

In today's fast-paced business landscape, organizations are constantly seeking ways to improve efficiency and enhance customer experiences. Sales order processing is a critical aspect of any business, but the manual extraction of data from PDF documents can be time-consuming, error-prone, and inefficient. However, with the integration of SAP S/4HANA and Artificial Intelligence (AI), organizations now have the ability to automate the extraction of sales orders from PDF files. In this blog post, we will explore how SAP S/4HANA leverages AI to streamline the sales order extraction process, improving efficiency, accuracy, and customer satisfaction.

The Challenge of Sales Order Extraction from PDF

Many businesses receive sales orders in PDF format from various sources, such as email attachments or online portals. Extracting relevant information from these PDF documents and entering it into the SAP system manually can be a tedious and error-prone task. It requires time and resources; even tiny mistakes can lead to order processing delays, data discrepancies, and dissatisfied customers.

Leveraging Artificial Intelligence for Sales Order Extraction

SAP S/4HANA combines its advanced capabilities with AI technologies, such as Optical Character Recognition (OCR) and Natural Language Processing (NLP), to automate the extraction of sales orders from PDF documents. By applying AI algorithms, the system can intelligently interpret and extract relevant data, eliminating the need for manual data entry and significantly reducing processing time.

Let’s have a look in the system at how SAP S/4HANA powered with AI helps to extract PDF data to create a sales order.

Step 1: Sales representative Stella Logs into the system and clicks on the “Create Sales Order- Auto Extract” app

Figure 1: Create Sales Order (auto Extraction) app


Step 2: Stella must now click “Upload file” to proceed.

Figure 2: Upload PDF file

Step 3: A pop-up window opens to select Organization & File.

Figure 3: Select Organization


Step 4: Stella now selects the correct purchase order file.

Figure 4: Select the Purchase order PDF file.


Step 5: Sales order request has been created

Figure 5: Sales order request created.


Step 6: Stella has the provision to review sales order requests.

Figure 6: Review sales order request.

Step 7: Stella can quickly compare sales order requests with purchase order PDF file

Figure 7: Compare sales order request with purchase order PDF file

Step 8: Once She checks & confirms all data then she can create a sales order

Figure 8: Create a sales order.

Step 9: Newly created sales order has been shown in the report

Figure 9: Search sales order in the report

Step 10: Finally, Stella can review the sales order and close.

Figure 10: Review Sales order

Now let’s look into some Key Benefits of SAP S/4HANA Sales Order Extraction with AI:

  1. Increased Efficiency: AI-powered sales order extraction drastically reduces the time required to process orders. The system can analyze and extract information from PDF files in seconds, allowing sales teams to focus on more value-added tasks, such as customer engagement and sales strategies. This increased efficiency leads to faster order fulfillment, improved productivity, and ultimately, enhanced customer satisfaction.

  2. Improved Accuracy: Manual data entry is prone to errors, which can have severe consequences on order fulfillment and customer satisfaction. By leveraging AI, SAP S/4HANA ensures high accuracy in data extraction. Intelligent algorithms can interpret and validate the extracted information, minimizing the risk of errors and ensuring that accurate data is entered into the system.

  3. Scalability and Adaptability: With SAP S/4HANA's AI capabilities, organizations can handle large volumes of sales orders without the need for additional resources. The system can scale to process thousands of PDF documents effortlessly, ensuring smooth operations even during peak periods. Additionally, AI algorithms can adapt and learn from patterns and variations in data, improving extraction accuracy over time.

  4. Seamless Integration: SAP S/4HANA's AI-powered sales order extraction seamlessly integrates with existing systems and processes. The extracted data can be directly integrated into the SAP system, eliminating the need for manual data transfer or re-entry. This integration reduces the risk of data inconsistencies and ensures a streamlined end-to-end sales order process.

In Conclusion, the integration of SAP S/4HANA with Artificial Intelligence brings tremendous benefits to the sales order extraction process. By automating the extraction of data from PDF documents, organizations can eliminate manual data entry, reduce errors, and improve efficiency. The AI-powered solution enhances accuracy, scalability, and adaptability, ensuring smooth operations even during high-demand periods. The seamless integration with existing systems enables a streamlined end-to-end sales order process.

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For more information on SAP S/4HANA Cloud, check out the following links:

  • SAP S/4HANA Cloud release info here

  • SAP S/4HANA Cloud Early Release Series Webinars here

  • Latest 2308 SAP S/4HANA Cloud Release Blogs here

  • Product videos on our SAP S/4HANA Cloud and SAP S/4HANA YouTube playlist

  • SAP S/4HANA Cloud, Public Edition Early Release Series here

  • SAP S/4HANA Cloud for User Experience and Cross Topics, Public Edition Continuous Influence Session here

  • Inside SAP S/4HANA Podcast here

  • openSAP microlearning for SAP S/4HANA here

  • Inside SAP S/4HANA Podcast here

  • Best practices for SAP S/4HANA Cloud here

  • SAP S/4HANA Cloud Community: here

  • Feature Scope Description here

  • What’s New here

  • Help Portal Product Page here

  • Implementation Portal here

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