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The full FAQs for the Manage Purchase Orders App are available here.

The subtopics include:

  • workflow

  • pricing

  • document types

  • output

  • limit items

Below, you can see examples for included questions and answers.


Q: What can I do if I used the correct configurations, but the email is still not being triggered?

Answer: In the App Maintain Email Templates under Customs column you may have maintained the wrong entry or just made a typing mistake. Please maintain the entry as YY1_00800238_CRT_19. If you have no sufficient authorizations for this action, please inform your administration team.


Q: What does the price unit indicate?

Answer: The Price Unit indicates the unit of measure that is relevant for the net order price of the purchase order item. The price unit can be different from the order unit. It is possible, that the supplier specifies the price of a good or a service in relation to a unit other than the one you want to use as the order unit in the purchase order.


Q: Why is the given document type NB?

Answer: When you create a new purchase order, the system inserts the document type NB by default. You can change the document type of the purchase order and use any customer-defined document type (Z*) that has been copied with all dependent entries from document type NB.


For general updates and community Q&A regarding SAP S/4HANA Cloud Sourcing and Procurement, please follow this page: https://community.sap.com/topics/s4hana-cloud-sourcing-procurement

For any further questions, please raise them here.