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Former Member
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The world is changing very fast. Consumer user experience has been pushing enterprise software to evolve and adapt with the user expectations of the digital world. Today, the enterprise software industry is shifting from functionality to usability, and from system centricity to user centricity.

But what is user experience (UX), what is its role, and why should HR organizations care about this underlying attribute? According to Gartner, UX is the process of enhancing user satisfaction by improving the usability, accessibility, and interaction between the user and the product. At SAP SuccessFactors, we look at the user experience as a mindset where technology, business, and people collaborate and look for a solution that is viable, feasible, and desirable.

SAP SuccessFactors user experience (UX) saves on training costs and minimizes user errors by creating simple, easy-to-use user interfaces (UIs) and provides a personalized consumer-grade UX by fully understanding the needs of users and matching them to their objectives through an innovative design-led, user-centric approach. Our UX helps HR organizations better engage their employees with simple to use solutions that enable success in meeting business goals. We address the business requirements of today and the future through an intuitive user experience by focusing on users and their roles and objectives through their own language.

By attending the User Experience breakout session at SuccessConnect Las Vegas, you can hear about the behind-the-scenes thinking behind usability and key UX designs. You can also find out about our latest UX enhancements, strategy, and roadmap and how they can impact user engagement and adoption. You will have a chance to see in action how SAP SuccessFactors UX helps to increase employee engagement and create an “all in” mentality in your workforce, which ultimately leads to better business results through a people-centered design process.

SuccessFactors User Experience: Introduction and Roadmap


Philip Haine, Vice President of User Experience

Satyajit Das, Sr. Product Manager

Please join me in exploring these topics further at SuccessConnect Las Vegas… We look forward to seeing you there!