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Are Your Employees Successfully Using Your SAP Software While Working From Home?


Around the world, entire workforces are working from home with little insight into when they’ll return to the office. It’s clear from the steps you’ve taken so far during the coronavirus outbreak that you care deeply about the health and safety of your employees. And a key part of taking care of your employees is making sure that they have what they need to #WorkFromHome during this time of disruption and uncertainty.


Now more than ever, it’s important to prevent employee burnout and frustration – especially if it has anything to do with your SAP solutions. #WorkFromHome presents a unique set of challenges, particularly when it comes to technology. How do you know if your employees are working efficiently and as you intended on your company’s SAP software now that they’re no longer in the office?


The SAP User Experience Management application by Knoa can provide you with much-needed visibility into precisely how your employees use your SAP software, no matter where they work. That means you can identify any performance challenges or system errors and repair them fast, sparing your employees frustration and empowering them with new efficiencies. Not only that, but SAP User Experience Management  by Knoa points out which employees need to upgrade to new features or receive additional software training or support.


As employees #WorkFromHome, SAP User Experience Management by Knoa identifies usage trends and flags problem areas and inefficient practices. It pinpoints issues so you can quickly resolve them instead of waiting for someone to call a help desk. You get real-time, actionable insight that you can leverage to help your employees better work with your software and improve how that software functions. In doing so, you can help support the well being of your overall business.


We recently organized a webinar about how existing customers are using SAP User Experience Management by Knoa to optimize their #WorkFromHome employees. You may want to join to hear customers and experts discuss their recent successes with SAP User Experience Management by Knoa.


If you think SAP User Experience Management could help your business now, please reach out to us. edudst@sap.com


For more details, visit us online.