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Implementing a robust Plant Maintenance (PM) system is crucial for organizations to streamline their maintenance processes and maximize equipment reliability. However, embarking on a PM implementation journey can be daunting without the right guidance. In this blog, we will address the essential frequently asked questions (FAQs) that can pave the way to a successful PM implementation. Whether you are new to SAP PM or looking for valuable insights, this guide will provide you with the knowledge you need for a smooth and effective implementation.

  1. Maintenance Planning:

  • How is maintenance planning structured in your company? (De-Centralized, Centralized, Partial Centralized)

  • How is capacity planning performed in your maintenance plants?

  • Do you subdivide your maintenance plant into locations for maintenance job facilitation or reporting purposes?

  1. Maintenance Organization:

  • How is maintenance work organized within your company?

  • How are maintenance teams and labor resources organized?

  • What is the structure of your technical systems?

  1. Master Data

Functional Location

  • Is the hierarchy of functional locations structured based on spatial, functional, or technical viewpoints? Is Real Estate integrated?

  • How detailed should the functional location hierarchy be (e.g., number of levels, equipment installation and dismantling)?

  • How many functional locations do you have?

  • What is the purpose of each functional location?

  • How are functional locations organized?

  • How are functional locations linked to equipment?


  • What types of equipment do you handle in your organization? (Machinery, Vehicles, Tools, etc.)

  • How do you manage equipment? (Individual equipment, Equipment hierarchies, Serial numbers)

  • How is equipment linked to functional locations?

  • Do you track warranties for technical objects?


  • Do you use BOMs for your equipment?

  • If yes, what type of BOMs do you use?

  • How are BOMs used in your maintenance process?

Work Centers

  • How many work centers do you have?

  • What type of work centers do you have?

  • How are work centers organized?

  • How are work centers linked to equipment?

Task List

  • Do you use task lists for your maintenance activities?

  • If yes, what type of task lists do you use?

Measuring Point / Counter

  • Do you use measuring points or counters for your equipment?

  • If yes, what type of measuring points or counters do you use?

  • How are measuring points or counters used in your maintenance process?

Classification and Categorization:

  • Are your technical objects classified using class/characteristics?

  • List and describe the different categories of equipment/functional locations that you maintain.

Maintenance Plans:

  • Do you use Maintenance Plans for time-based, performance-based, or both types of maintenance?

  1. Maintenance Processes:

  • How are notifications created in your SAP PM system? (Manual entry, Automatic generation, Integration with external systems)

  • What information is required when creating a notification? (Description, Equipment/Functional location, Priority, etc.)

  • What types of notifications do you use in your organization? (Breakdown, Corrective, Preventive, Safety, etc.)

  • How are notifications assigned to responsible individuals or workgroups?

  • Do you have specific workflows or approval processes for different types of notifications?

  • How do you determine the priority of notifications? (Urgency, Impact, Risk, etc.)

  • How is the priority communicated to the maintenance team?

  • What are the different status values that a notification can have? (Created, In Progress, Completed, Closed, etc.)

  • What maintenance types do you perform (e.g., breakdown, corrective, calibration, refurbishment, preventive)?

  • How are maintenance processes organized?

  • How do you manage and track your assets?

  • What information do you track about your assets?

  • How do you handle breakdown or emergency maintenance?

  • How do you perform corrective maintenance?

  • How do you perform preventive maintenance?

  • What procedures do you have in place for preventive maintenance?

  • Do you calibrate your equipment?

  • Do you refurbish your equipment?

  • Do you utilize the Fleet Maintenance process for managing your fleet of vehicles?

  • How do you plan and schedule your maintenance activities?

  • What factors do you consider when planning and scheduling maintenance activities?

  • How do you communicate maintenance plans and schedules to your team?

  • How do you settle the cost and view cost reports for equipment and functional locations?

  1. Spare Parts and Inventory Management:

  • How do you currently manage spare parts and inventory?

  • What are your inventory control processes?

  • Do you have any challenges related to stockouts or overstocking?

  1.    Integration:

  • Do you have any third-party systems integrated with SAP PM?

  1. User Requirements:

  • Who will be the primary users of SAP Plant Maintenance?

  • How many users will need access to the system?

  • Do you have any specific user roles or security requirements?

  1. Reporting and Analytics:

  • Which reports do you commonly use in SAP PM for maintenance analysis and monitoring?

  • What are the critical KPIs for measuring maintenance performance in your organization? (MTTR, MTBF, Equipment Availability, Backlog, etc.)


Implementing a successful PM system is a game-changer for organizations seeking to optimize their maintenance processes and achieve higher equipment reliability. By addressing the essential FAQs in this blog, we have provided you with valuable insights and guidance to ease your PM implementation journey. By leveraging the right knowledge, best practices, and SAP PM's robust functionalities, you can achieve improved maintenance efficiency, reduced costs, and enhanced equipment performance. Remember, a well-executed PM implementation sets the stage for long-term success in plant maintenance.

Kindly leave a comment with your thoughts and feedback on this blog post.

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