we want to use the visit functionality from Cloud 4 Customer. When creating a new route is there a way that C4C calculates the optimal routes between the different added customers or at least provides the travel time between them?
If not it would be necessary to calculate the routes and the traveltime inbetween manually in order to determine the time for the the different visits/appointments, right?
We have the mashup with google maps that maybe can help you. However the functionality specific as you are requesting I believe that it is not available yet. So please Post your request in the collaboration forum; there you can request the new features for the new releases of the system https://ideas.sap.com/ct/ct_list.bix?c=SAPCloudforCustomer