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Unable to place order shipping address is empty

Former Member
0 Kudos

Hi All,

I replicate customer from ECC to Hybris ,B2B unit (customer in ECC) have associated address which I set below options as "true" is shipping , is billing, is is unloading, is contact assign this B2B unit to customer (contact person in ECC) Also I create one address to customer (contact person in ECC) and I set below options as "true" is shipping , is billing, is is unloading, is contact

Steps to place order 1.)assign b2b unit 0000900015 (this is customer replicated from ECC) to customer 0600000115(contact person of ECC) , b2bgroup , rustic retail , b2bcustomer group 2.) Login using this user 3.)Check address in my account section of user 4.) Try to place order 5.)On the delivery address page shipping address is empty unable to place order Is their any thing missing in integration?

Regards, Rasika

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Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Rasika I faced a similar issue. Please try to maintain the correct address which is given in the addresses list OOTB. I resolved it then. Thanks Sambasiva

Answers (0)