I really need your help in something related to the smartforms.
I created a smartforms because i needed to send automatic e-mails to clients in order to inform the status of an order. Everything is working perfect, but the problem is that when it sends the e-mail, it takes as a name of the file the name of the Form and no the Description.
In the Form name i put : ZREGISTER_CASE
In the Description i put: Order Status
When i send the e-mail, i was hoping that the file name should be Order Status instead of ZREGISTER_CASE.
I don't know if is the action that sends the form the one that is causing the problem or the smartform itself.
In the action i am using:
Permitted Processing Types of Action:
Smart Forms Mail
In the Set Processing i am using:
For External Communication, the Format is CRM_ACTIVITY_EXEC_SF
For Smart Forms Mail, the Processing Method is CRM_ORDER_EXEC_SMART_FORM
I hope you can help me on this