I would like to introduce a module in our ISA website where our distributors are able to search open orders by part numbers.
Currently we have a provision where they can search by transaction number/PO number/Keyword/Date Period.
I am new to CRM so could you please give me some suggestion on this?
For starters, I'd recommend you get hold of a copy of the SAP Internet Sales 4.0 Development and Extension guide from service.sap.com This has been my guiding point over the past three months learning SAP ISA B2B.
I can't begin to describe a full solution to your requirement, but as a starter based on what I know (and this will be extended and corrected by people with more knowledge!)...
1. You will need to make changes in the b2b/order/organizer-content-doc-search.jsp file to handle the changes to the layout probably.
2. This would need to be supported by changes to the underlying Java logic and possibly changes to the Struts config.
3. Possibly this will lead to the requirement of extending some of the standard business objects in use to allow for querying by part numbers.
This is a real basic starter for 10 - if you are totally new to CRM (as I was a few months ago) you may find it a very steep learning curve. I did! If you have knowledge of Java Struts development this will be a great headstart.