I have created an action profile which triggers a smart form mail when the campaign is saved. When defining conditions for the action profile, in the processing details tab, the recipient type is selected as "sap user" and sap username is provided in the recipient address field. The action is executed successfully.
Our requirement is that,
1.Can we send this smart form mail to multiple recipients?
2. In the processing details tab, if i select the recipient type as Org. Unit / Position, what should be the input for the address field?
(Is it the ID of the org unit / position?)
For the email in acton profile you have to select external communication as the processing type and then when you double click the external communication type in action defintion for the action, you will get the type of smart form and the class and other details which you need to enter based on the requirement for ex reminder mail as std smart form in case of reminders to be sent and class of crm_...ex or for sending CRM header data etc.
Once this is done and when you go to conditions you can select the processing type and then yu have processing details and on the right frame you have the Document tab and then sleect this tab and select comm method as standard (by default SAP will pick up the std communiation medium mentioned in master data and it has to be mentioned in the master data of the BP as std communication as email and his email id.
you can select a specific partner function based on which the email will be sent to the partner is there in the activity.
Or you can see this weblog done by and we have to be thankful to Rakesh kumar jain