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"Web Survey tool" not appraring in "Sales Operation" workcenter

Former Member
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Hi All,

I am trying to enable web service for lead. I am not getting link "Web Service tool" under "Sales operation" workcenter. I checked in business role and nav bar profile configuration but it is not available. Please suggest how would I get it?

Refer the link for more clarrification.



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Answers (1)

Answers (1)

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You can access the Template Designer from IC Manager role also. Click on ' Knowledge Management' and you will be able see 'Document Templates'

If this is also not available, Check if the logical link for Document Templates (CT-DTD-SR) is available with Target ID : OI_TEMPLDS

To maintain this in Sales Operations, Go to 'Define Business Roles', Select 'SALESPRO', Click on ' Adjust Work Centre Group Links and maintain the entry with following details:

Work Center : SLS-ADMIN , Group Id: SLS-DTD-SR, Logical Link ID : CT-DTD-SR

Many Thanks