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Product Knowledge Base tables in CRM

Former Member
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Hi,

I would like to know how to find the underlying tables that store the knowledge base information in CRM which would point to the characteristics possible values and their dependencies.

Thanks

Shankar

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
0 Kudos

Hi,

Configuration tables in CRMD_ORDER are

IBINVALUES

IBSYMBOL

IBIN

IBINOWN

Regards

Srinu

Former Member
0 Kudos

Hi Srini,

I want to know the where the configuration characteristics are stored so as to simulate the configuration tab (of CRMD_ORDER) in an external system which does not have access to IPC. Here the dependency between the configuration characteristics is also needed .

Thanks

Shankar

Former Member
0 Kudos

Hi Shankar,

Check following Tables:

COMM_IL_IBCWTY Installed Base Components - Warranty Relationship

COMM_IL_IBCWTY_H Installed Base Components - Warranty Relationship Hist

COMM_IL_IOBWTY Installed Base Components - Warranty Relationship

COMM_IL_IOBWTY_H Installed Base Components - Warranty Relationship Hist

COMM_IL_PRDWTY Product-Warranty Relationships

COMM_IL_PRDWTY_H Product-Warranty Relationships History

Reward points if answer is useful.

Srini.