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New to CRM, Any document ?

Former Member
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I am new to CRM. Could anyone provide me the step by step document to learn CRM online. Basically i am a ABAPer and wanted to learn CRM.....

Thanks in Advance...

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Answers (1)

Former Member
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HI Shyamal,

Im new too in CRM ... and used to be ABAPer. first i suggest you CR100 ->CRM BASE CUSTOMIZING, then there are CR700->SERVICE , CR300->SALES , CR600->MARKETING.

you can search through

emm then ofcourse there are few documents that i moore than happy to share it with you

best regards

indah puspita

Former Member
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for ABAP people, CRM BASECUSTAMIZING---- CRM SALES---TELE SALES(CR410 AND CR400). now days BSP' programmers have gud demand if yu learn with BSP's it added advantage for yu bse ur from programmin background.....



reward if its helpfull