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New to CRM, Any document ?

Former Member
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Hi,

I am new to CRM. Could anyone provide me the step by step document to learn CRM online. Basically i am a ABAPer and wanted to learn CRM.....

Thanks in Advance...

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Answers (1)

Answers (1)

Former Member
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HI Shyamal,

Im new too in CRM ... and used to be ABAPer. first i suggest you CR100 ->CRM BASE CUSTOMIZING, then there are CR700->SERVICE , CR300->SALES , CR600->MARKETING.

you can search through

http://help.sap.com/saphelp_crm40/helpdata/en/1a/023d63b8387c4a8dfea6592f3a23a7/frameset.htm

emm then ofcourse there are few documents that i moore than happy to share it with you

best regards

indah puspita

Former Member
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hi

for ABAP people, CRM BASECUSTAMIZING---- CRM SALES---TELE SALES(CR410 AND CR400). now days BSP' programmers have gud demand if yu learn with BSP's it added advantage for yu bse ur from programmin background.....

cheers

rami,

reward if its helpfull