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Is it possible to adjust the line spacing in ticket interaction "answer"?

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Hello,

is there any way to adjust the line spacing in Standard answer without templates? (See Attachment)

Thanks in advance.

Best regards

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
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Hi Dennis,

Shift+Enter should do the trick.

Kind regards,

Gab

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Thanks Gab, i knew this trick, but this does not fully meet my requirement.

Kind regards,

Dennis

Former Member
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Hi Dennis,

Unfortunately you only have two options:  you can begin a new paragraph with Enter, or introduce a simple line break with Shift+Enter. 

There is no way to define the exact spacing between lines or paragraphs in points, similar to what you can do for example in Word.

Kind regards,

Gab

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Hello Ankush,

thanks for your reply.

I add document based templates in Service-Workcenter (e.g.: html). In this template im free to adjust the formatting, but i can't choose another Template Type as Text-Based.

Regards,

Dennis

AnkushPashine
Advisor
Advisor
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Hello Dennis,

I check the same ,when composing the the Text manually there is no option to remove the line_space as we do not have any option to change the Format of paragraph (only allows to change the 'Font').

Regards,

Ankush.